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Welcome to Normans Customer Service

At Normans we pride ourselves on offering the highest standards of Customer Service and our primary aim is to provide the best possible online shopping experience. We hope that you do not experience problems when purchasing from us, but occasionally things can go wrong and if that happens, our team are here to help. 

How can we help?

Frequently Asked Questions

Ordering

Delivery

Returning Items

Other Helpful Information

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Telephone 01283 535333

FREE UK mainland delivery on orders over £50

5 YEAR WARRANTY on items over £150

What our customers think?

Extremely helpful and first rate service. I will make Normans my first choice for instrument purchases in the future and highly recommend them to others.- Trust Pilot 04/04/2013

Great value, perfect customer service, good communications, fast delivery :)- eBay 03/04/2013

Extremely fast service. Item exactly as described and well packaged. Fully recommend.- Amazon 01/04/2013

Totally excellent transaction - item arrived well within the time slot and is very good value for money - internet buying as it should be - Amazon 01/04/2013

Customer reviews

(Shopzilla Certified)

Overall rating: OUTSTANDING

Over 2,500 customers have rated this store