Our website uses cookies. View our cookie policy
Evening opening hours: Our phone lines and live chat are open until 7pm this Tuesday, Wednesday and Thursday.
01283 535333
on orders over £75
5 year warranty
on items over £150
join Normans Select
for better prices & more

Christmas 2018


  Last Shipment Dates


Monday 17th December* -  Large Items (e.g. Digital Pianos) 

Friday 21st December*- Last order date for small and medium parcels (Parcelforce/ Royal Mail) - order by midday

*For items In stock at time of order only.
Please note: Whilst we will ensure that your item is dispatched, once your order has left Normans, it is in the hands of our couriers. We would encourage you to place your orders as early as possible.

All orders via Parcelforce and Royal Mail are required to be placed before noon on Friday 21st December. If you have any queries, please call us on 01283 535333.

Delivery Timescales

Every effort is made by our warehouse team and delivery partners to achieve our usual service levels for despatch time and delivery speed over the Christmas period.

We do however ask for understanding from our customers during this busy time and an appreciation that in exceptional circumstances there may be a minor delay in delivering your goods. We encourage all of our customers to place their orders as early as possible to avoid any potential disappointment due to circumstances which may be beyond our control. 

Christmas & New Year Opening Times

Saturday 22nd - 9am until 5pm
Sunday 23rdCLOSED
Monday 24th - 9am until 1pm (Christmas Eve)
Tuesday 25th - CLOSED (Christmas Day)
Wednesday 26th - CLOSED (Boxing Day)
Thursday 27th - 9am until 5:30pm
Friday 28th -  9am until 5:30pm
Saturday 29th - 9am until 5:30pm
Sunday 30th - CLOSED
Monday 31st - 9am until 4pm
Tuesday 1st - CLOSED (New Years Day)
Wednesday 2nd - Open as Usual

Extended Returns

In addition to our normal policy we are offering an extended return date for all items purchased during November and December 2018. If you are intending to return an unwanted gift, please notify us as soon as possible by completing our online returns form

Christmas returns will be accepted until Friday 11th January 2019

Further Information

If you require any further information regarding our Christmas & New Year trading, please do not hesitate to contact us using one of the following methods: 
Telephone: 01283 535333 or email: support@normans.co.uk