Our website uses cookies. View our cookie policy
Evening opening hours: Our phone lines and live chat are open until 7pm this Tuesday, Wednesday and Thursday.
01283 535333
on orders over £75
5 year warranty
on items over £150
Pay by Purchase Order
with an Education Account

Christmas 2019


Last Shipment Dates


Monday 16th December* -  Large Items (e.g. Digital Pianos) 

Friday 20th December*- Last order date for small and medium parcels (Parcelforce/Royal Mail) - order by midday

*For items In stock at time of order only.
Please note: Whilst we will ensure that your item is dispatched, once your order has left Normans, it is in the hands of our couriers. We would encourage you to place your orders as early as possible.

All orders via Parcelforce and Royal Mail are required to be placed before noon on Friday 20th December. If you have any queries, please call us on 01283 535333.

Delivery Timescales

Every effort is made by our warehouse team and delivery partners to achieve our usual service levels for despatch time and delivery speed over the Christmas period.

We do however ask for understanding from our customers during this busy time and an appreciation that in exceptional circumstances there may be a minor delay in delivering your goods. We encourage all of our customers to place their orders as early as possible to avoid any potential disappointment due to circumstances which may be beyond our control. 

Christmas & New Year Opening Times

Saturday 21st - 9am until 5pm
Sunday 22ndCLOSED
Monday 23rd - 9am until 5:30pm
Tuesday 24th - 9am until 1pm (Christmas Eve)
Wednesday 25th - CLOSED (Christmas Day)
Thursday 26th - CLOSED (Boxing Day)
Friday 27th -  9am until 5:30pm
Saturday 28th - 9am until 5pm
Sunday 29th - CLOSED
Monday 30th - 9am until 5:30pm
Tuesday 31st - 9am until 4pm (New Years Eve)
Wednesday 1st - CLOSED (New Years Day)
Thursday 2nd - Open as Usual

Extended Returns

In addition to our normal policy we are offering an extended return date for all items purchased during November and December 2019. If you are intending to return an unwanted gift, please notify us as soon as possible by completing our online returns form

Christmas returns will be accepted until Friday 10th January 2020

Further Information

If you require any further information regarding our Christmas & New Year trading, please do not hesitate to contact us using one of the following methods: 
Telephone: 01283 535333 or email: support@normans.co.uk