Evening opening hours: Our phone lines and live chat are open until 7pm this Tuesday, Wednesday and Thursday.
01283 535333
on orders over £50
5 year warranty
on items over £150
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Christmas 2017


  Last Order Dates

 Sunday 17th December* -  Large Items (e.g. Digital Pianos) 

Wednesday 20th December*- Standard Delivery  (DPD STANDARD/ ROYAL MAIL)

 Thursday 21st December* - Express Delivery   (DPD EXPRESS ONLY)

*For Items In stock at time of Order only. Orders are to be placed by 12 noon for Christmas delivery.
Please note: Whilst we will ensure that your item is despatched, once your order has left Normans, it is in the hands of our couriers. We would encourage you to place your orders as early as possible. 

Delivery Timescales

Every effort is made by our warehouse team and delivery partners to achieve our usual service levels for despatch time and delivery speed over the Christmas period.

We do however ask for understanding from our customers during this busy time and an appreciation that in exceptional circumstances there may be a minor delay in delivering your goods. We encourage all of our customers to place their orders as early as possible to avoid any potential disappointment due to circumstances which may be beyond our control. 

Christmas & New Year Opening Times

Monday 18th - 9am until 5:30pm
Tuesday 19th - 9am until 5:30pm
Wednesday 20th - 9am until 5:30pm
Thursday 21st - 9am until 5:30pm
Friday 22nd - 9am until 5:30pm
Saturday 23rd - 9am until 5pm
Sunday 24th - CLOSED (Christmas Eve)
Monday 25th - CLOSED (Christmas Day)
Tuesday 26th - CLOSED (Boxing Day)
Wednesday 27th - 9am until 5:30pm
Thursday 28th -  9am until 5:30pm
Friday 29th - 9am until 5:30pm
Saturday 30th - 9am until 5pm
Sunday 31st - CLOSED (New Years Eve)
Monday 1st - CLOSED (New Years Day)
Tuesday 2nd - Open as Usual

Extended Returns

In addition to our normal policy we are offering an extended return date for all items purchased during November and December 2017. If you are intending to return an unwanted gift, please notify us as soon as possible by completing our online returns form

Christmas Returns will be Accepted Until Friday 12th January 2018

Further Information

If you require any further information regarding our Christmas & New Year trading, please do not hesitate to contact us using one of the following methods: 
Telephone: 01283 535333 or email: support@normans.co.uk