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Evening opening hours: Our phone lines and live chat are open until 7pm this Tuesday, Wednesday and Thursday.
01283 535333
on orders over £75
5 year warranty
on items over £150
Pay by Purchase Order
with an Education Account

Privacy Policy

Privacy Policy

Normans is committed to protecting and respecting your privacy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What Information Will We Collect?

When you shop on this website we will ask you to input information and will collect personal information from you e.g. your name, email, billing and delivery address, telephone number and payment information. We also monitor customer traffic patterns and website use, which enables us to make improvements to our site and the service we provide.


Normans takes precautions to keep your personal data safe at all times. All of your data will be saved on protected servers and firewalls that use encryption technology to prevent unauthorised access. We encourage our customers to change passwords on a regular basis and use a combination of letters and numbers. It is also recommended to use a secure browser when surfing the internet. 

Use of Information 

We will use your information to help offer a more personalised service. We may use your data to provide you with information about products and services which may be of interest to you and we may contact you about these via email or post. You may opt out of receiving this information at any time.

Disclosure of your data

We will not release your personal information to any company outside of Normans Musical Instruments for mailing or marketing purposes.

Links to other websites

Whilst we make every effort to provide you with links to other reputable sites, these are not covered by our privacy policy. If you access other sites using the links provided, you are advised to consult each site’s privacy policy to see how they will use your data.


We use cookies to help personalise and optimise your shopping experience with us. If you do not accept cookies you may be unable to use areas of this website.

Validation of Privacy Policy

This Privacy Policy is valid for all online direct services offered by Normans that are accessed under www.normans.co.uk.

This Policy will not apply if you leave our website (www.normans.co.uk) via a link and access a website over which we have no control. 

Policy changes

Any changes to this privacy policy will be posted on this website and will take immediate effect. 


If you have any questions, comments or queries about our Privacy Policy, please contact us via 
Email: support@normans.co.uk
Phone: 01283 535333
Post: Normans Musical Instruments, Third Avenue, Centrum 100, Burton on Trent, Staffordshire, DE14 2WD