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Normans Price Promise

If you’re searching for a new instrument or musical accessory and you find it cheaper elsewhere, the team at Normans Musical Instruments will try and match it!
Thanks to the Normans Customer Promise, we work hard to ensure you receive great customer service alongside number of other, tempting benefits;
- Free UK Mainland Delivery on all orders over £75
- Free 5 Year Warranty on items over £150
How to Make a Claim
To make a claim either email us directly at sales@normans.co.uk with a link to the deal you've found or you can complete the form below and the team at Normans will try and respond to you as quickly as possible.Terms and Conditions
If you find a cheaper price for the same product on a UK website, priced in UK sterling then the team at Normans Musical Instrument will try and match that price.The Normans Price Promise will only apply to products which are available in UK sterling and are available from UK websites. European price matches often exclude credit card currency exchange rates and the GBP price is often an approximate and is typically 3-4% more than the price estimated.
Before we accept your request we must be satisfied that a.) the deal is for the same product b.) that the price offered if legitimate and c.) that the deal is currently available.