We use Arrow XL for our extra large and heavy items. They are a specialist two-man delivery service who will deliver the item to a room of your choice.

Before your delivery...

Arrow XL will collect your order from our warehouse. Please note, collections are only made on Tuesdays and Thursdays.

Arrow XL will contact you within one working day to arrange a suitable delivery date.

Arrow XL will then send confirmation of the delivery date that you have arranged.

An SMS advising a 2-hour time slot will be sent to you at 7am, the day before delivery.

On the day of delivery...

A reminder SMS will be sent to you on the day of delivery confirming the 2-hour time slot.

Arrow XL will send you a link so you can track the progress of your delivery vehicle and order.

You will receive a call from the Delivery Team whilst en-route, confirming their ETA.

Once arrived, the 2 man delivery team will take your order to a room of your choice.