1. Definitions and Interpretation
“Cookie” means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
“Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Normans (Burton-upon-Trent) Limited, a limited company registered in England under company number 707581 whose registered address and main trading address is Unit 3, Ryknild Industrial Estate, Derby Road, Burton-Upon-Trent, Staffordshire, DE14 1RZ.
2. Information About Us
2.1 Our Site is owned and operated by Normans (Burton-upon-Trent) Limited, a limited company registered in England under company number 707581, whose registered address and main trading address is Unit 3, Ryknild Industrial Estate, Derby Road, Burton-Upon-Trent, Staffordshire, DE14 1RZ.
2.2 Our VAT number is GB125658460.
2.3 Our Data Protection Officer is Andy McKeown and can be contacted by email at firstname.lastname@example.org, by telephone on 01283 535333, or by post at Unit 3, Ryknild Industrial Estate, Derby Road, Burton-Upon-Trent, Staffordshire, DE14 1RZ.
3.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, apps, services, and/or parties other than Us. Third party Cookies are used on Our Site for, but not limited to, Analytics, Personalisation, Product Reviews, Marketing and Advertising Services. For more details, please refer to section 4 below.
3.3 All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
3.3.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
3.4 Cookies on Our Site are not permanent and will expire after a period of time. This time period is dependant on the individual cookie. Some expire at the end of your browsing session, others at a later date in anticipation of future visits. You can delete stored cookies at any time via your browser, please see Part 5 for further information.
3.6 For more details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
4.1 The following first party Cookies may be placed on your computer or device and are necessary for the functioning of the store:
|_ab||Used in connection with access to admin.||Shopify|
|_secure_session_id||Used in connection with navigation through a storefront.||Shopify|
|Cart||Used in connection with shopping cart.||Shopify|
|cart_currency||Used in connection with shopping cart.||Shopify|
|cart_sig||Used in connection with checkout.||Shopify|
|cart_ts||Used in connection with checkout.||Shopify|
|cart_ver||Used in connection with shopping cart.||Shopify|
|checkout||Used in connection with checkout.||Shopify|
|checkout_token||Used in connection with checkout.||Shopify|
|cookietest||Used in connection with navigation through a storefront.||Shopify|
|master_device_id||Used in connection with merchant login.||Shopify|
|previous_checkout_token||Used in connection with checkout.||Shopify|
|dynamic_checkout_shown_on_cart||Used in connection with checkout.||Shopify|
|previous_step||Used in connection with checkout.||Shopify|
|remember_me||Used in connection with checkout.||Shopify|
|Secure_customer_sig||Used in connection with customer login.||Shopify|
|storefront_digest||Used in connection with customer login.||Shopify|
|_shopify_country||Used in connection with checkout.||Shopify|
|_shopify_m||Used for managing customer privacy settings.||Shopify|
|_shopify_tm||Used for managing customer privacy settings.||Shopify|
|_shopify_tw||Used for managing customer privacy settings.||Shopify|
|_storefront_u||Used to facilitate updating customer account information.||Shopify|
|tracked_start_checkout||Used in connection with checkout.||Shopify|
|keep_alive||Used in connection with buyer localization.||Shopify|
4.2 The following First party cookies may be placed on your computer or device and are used for Reporting and Analytics:
|_landing_page||Track landing pages.||Shopify|
|_orig_referrer||Track landing pages.||Shopify|
|_shopify_sa_p||Shopify analytics relating to marketing & referrals.||Shopify|
|_shopify_sa_t||Shopify analytics relating to marketing & referrals.||Shopify|
4.3 Cookies from the following Third party Domains may be placed on your computer or device:
|Site Analytics to measure how users interact with Our website content and positioning targeted adverts in front of a defined audience that has previously visited Our website.||.google.com|
Seller and Product Reviews – allowing customers to benefit from the feedback of other customers.
|Hotjar||Site Use Analysis - combines Analysis and Feedback tools to help Us improve Our site's user experience and performance.||.hotjar.com|
|Youtube||Video Content Sharing/Display||.youtube.com|
5. Consent and Control
5.1 Before Cookies are placed on your computer or device, you will be shown a pop-up banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. If you do not consent to Cookies being set, please stop using Our Site immediately or disable cookies as explained in Parts 5.2 and 5.3.
5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
5.3.1 Google Chrome: Clear, enable and manage cookies in Chrome - Computer - Google Chrome Help
5.3.2 Microsoft Internet Explorer: How to delete cookie files in Internet Explorer (microsoft.com)
5.3.3 Microsoft Edge: Delete cookies in Microsoft Edge
5.3.4 Safari (macOS): Manage cookies and website data in Safari on Mac - Apple Support
5.3.6 Mozilla Firefox: Enhanced Tracking Protection in Firefox for desktop | Firefox Help (mozilla.org)
5.3.7 Android: Clear cache & cookies - Android - Google Account Help
7. Further Information
7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
7.2.3 Terms of Sale.