Normans Musical Instruments is one of the country’s leading education suppliers of musical instruments and accessories. Being a family run business for over 60 years, our goal is simple –

“To provide our customer with the highest standards of support possible and make their buying experience enjoyable and hassle free”

trust-pilot Normans supply all age ranges of schools, not only in the UK, but around the world. We supply pupils, whether beginners or advanced and work with peripatetic teachers to advise them and their students. We are constantly offering advice to parents who contact or visit us to help them and their children decide on the most appropriate instrument. Education is at the core of everything we do at Normans and we only provide the highest quality instruments, suitable for all ability ranges within Education. We know how important Music Education is and how many transferable skills can be learnt to take into other areas of learning. Music can provide emotional stability and development in creative thinking. We believe that Music Education plays a key part in life and we want to help the learners of all ranges have access to great products that will ultimately guide and propel them on their musical journey. This is why we have high standards in place when it comes to instrument selection, so we know that what we supply is of a level that is going to enhance a student’s experience. guitars-for-education We offer a range of Support and Services to Educational Organisations; Click Here to find out more about what these are and how to access them.


From musicians, to teachers, to music graduates, everyone in our team here at Normans Musical Instruments is passionate about music education and is there to give the best possible advice and service to our customers. These are all people who care about making music and helping others, children and adults alike, to get involved. Our entire organisation is committed and passionate about Music Education and this is what sets us apart from many suppliers in the marketplace and offering personalised help and support to our customers that they simply can’t get online for example.

Gareth Haines Managing Director

Kerry Haines Director

Andy McKeown Director

Sue O'Callaghan Customer Support

Jess Tiso Customer Support

Liz Herbert Accounts

Rachel Golding Accounts

Jack Patrick Sales & Marketing Manager

Nick Walker Sales Advisor

Jack Spencer Sales & Support Advisor

Dan Boden Education Manager

Rory Butler Sales Advisor

Megan Macpherson Saturday Sales Assistant

Lucy Benstead Sales Advisor

Delphine Creative Marketing Lead

Duan De Waal E-Commerce Admin

Zoe Sample E-Commerce Admin

Gary Collins Technical Operations Manager

Judit Barta Warehouse Manager

Sam Onsite Technician


Throughout our 60 years as a company, here at Normans Musical Instruments, we have evolved and shaped ourselves in an ever-changing modern world to stay at the forefront of Musical Instrument retail. Starting out as a small shop in Burton upon Trent in 1959 by Norman Willey (where the name came from) and Joe Fearn, Normans soon established themselves as Nationwide hotspot for instrument purchases, with customers travelling to our store from far and wide.

Pioneering supply of Brass and Woodwind Instruments in the early 70’s across 12 regional stores around the UK meant Normans became a household name amongst schools and brass bands, which is a reputation that is still with us today. During the 90’s we realigned ourselves as a “One Stop Shop” as we expanded our product offering, from being a predominantly Brass & Woodwind supplier, to one that could offer virtually everything a Music Department could need.


At the end of the 20th Century the world changed with next day couriers and the boom of the internet, so we decided to change the way we ran our business, meaning that a network or regional stores was an outmoded method of doing business. We therefore took the decision to systematically centralise our business and dismantle our branch network. In retrospect, this tough decision and difficult period of re-organisation has been the springboard for our continued growth and success in the 21st Century.