Returning a musical instrument can be inconvenient. But you want to ensure you package it correctly to ensure its safe transit. Watch this helpful video How To Package a Trumpet For Transit / Returns. https://www.youtube.com/watch?v=nroUnDwJqxs&feature=youtu.be If you have any queries please don't hesitate to contact us via our Repairs page. Or call the sales team on: 01283 535333 or email: email@example.com and they will be happy to help too. Check out more of our How to video's here.